The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.
Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.
About The Role
We are seeking a dedicated and experienced Program Manager to lead our Detox Program. The Program Manager will oversee all aspects of program operations, including clinical coordination, staff management, compliance, and patient care. This role requires a compassionate leader committed to ensuring a safe and supportive environment for individuals undergoing detoxification and recovery. The ideal candidate has a background in behavioral health or addiction treatment and strong management skills to effectively guide a multidisciplinary team.
Responsibilities
Oversee the day-to-day operations of the detox program, ensuring that all services meet quality, safety, and compliance standards.
Develop, implement, and monitor program policies, protocols, and procedures.
Ensure the program operates in alignment with state, federal, and accreditation standards (e.g., CARF, Joint Commission).
Ensure the delivery of high-quality patient care, including regular assessments and individualized treatment planning.
Collaborate with clinical staff to coordinate patient care, including intake, medical evaluations, therapy sessions, and discharge planning.
Establish systems for monitoring patient progress, outcomes, and satisfaction, adjusting services as necessary.
Recruit, hire, and train detox program staff, including nurses, therapists, and support staff.
Provide leadership, mentorship, and support to ensure a cohesive and effective team.
Conduct regular performance evaluations and provide ongoing feedback, promoting a culture of continuous improvement.
Monitor and ensure compliance with regulatory standards, maintaining accurate records and documentation.
Conduct regular audits of patient records and program processes to identify areas for improvement.
Implement and maintain safety protocols, including crisis intervention and risk management procedures.
Identify and procure resources, equipment, and supplies to meet program needs.
Collaborate with executive leadership to align program goals with broader organizational objectives.
Act as a liaison with external stakeholders, including healthcare providers, community organizations, and referral sources.
Conduct outreach and represent the program at community events, fostering positive relationships and increasing awareness of the program.
Requirements
Bachelor's degree in behavioral health, social work, psychology, or a related field; Master's degree preferred.
2+ years of experience in a detox or residential treatment setting
Minimum of 3-5 years of experience in behavioral health or addiction treatment, with 2+ years in a supervisory or program management role.
Knowledge of detox protocols, addiction treatment modalities, and regulatory standards.
Ability to handle high-stress situations with empathy and composure.
Proficiency in electronic health records (EHR) and program management tools.
Ability to handle sensitive information with discretion and maintain confidentiality.
Strong attention to detail and organizational skills.
Perks
Our goals are to find the best, attract the best, and offer a competitive salary-which is why we prioritize the quality of the hire over the number of hires. We offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy. We are excited to tell you about a few "perks" we offer that are unique to Psychplus. We've spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.
Additional Information
The expected base pay for this role will be between $80,000 to $100,000 annually at the commencement of employment, paid in USD. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.
So-what do you think?
If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page: https://psychplus.com/careers
Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.