Customer Service Representative at CTS Engines in Fort Lauderdale, Florida

Posted in Other about 3 hours ago.

Type: full-time





Job Description:

POSITION SUMMARY:

This position requires strong interpersonal communication skills, the ability to interact effectively both orally and in writing with internal and external customers, and a firm understanding and working knowledge of finance and accounting. This person must be capable of developing customer relations and possess good general office experience. Additionally, this person must be a self-starter and be self-directed with the ability to work well under time constraints while meeting company and customer commitments.

JOB RESPONSIBLITIES

? Financial report and cost analysis in the development of invoice generation.

? Interacting daily with internal functional teams to ensure accurate reporting to Customers.

? Reviewing purchase orders and contracts in detail to assure invoicing accuracy.

? Cost estimating.

? Collecting data regarding man-hours, material transactions and repairs for invoicing.

? Entering orders into Quantum and managing orders in Quantum.

? Communicating effectively both verbally and in writing with internal and external customers.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Education:

? Minimum of high school diploma.

Experience:

? This position requires a minimum of one year of relevant working experience.

Knowledge, Skills & Abilities:

? Must be proficient in Microsoft Office Software to include Excel, Word, PowerPoint, and Outlook.

? Prefer a basic knowledge of jet engine maintenance or parts.

? Must have good problem-solving skills.

? Ability to understand and apply analytical and statistics tools.

? Results oriented with process and execution skills.

? Ability to progressively improve writing, presentation, and communication skills.
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