Commission is a 3-tier matrix based on units closed and volume, capped at $10,000 per refinance loan and $15,000 per new loan.
Job Description:
In this role, you'll drive business by strengthening relationships with current clients and building new partnerships with community organizations-such as realtors, insurance agents, nonprofits, and local government outreach programs. You'll collaborate with branch staff in branch locations to enhance these efforts.
A key part of your work involves educating the community through financial literacy workshops and homeownership seminars. You'll also represent our services at community events to promote homeownership and expand client outreach.
Key Responsibilities:
Professionally represent the organization within the community.
Provide expert mortgage guidance with the client's best interests in mind.
Originate and close compliant mortgage loans, ensuring accountability.
Deliver exceptional customer experiences by managing expectations and following through.
Achieve or exceed monthly sales targets, supporting divisional goals in target areas.
Develop and execute a personal business plan aligned with divisional objectives.
Build strong partnerships with community organizations, including chambers, nonprofits, and industry groups.
Maintain thorough knowledge of mortgage products for low- to moderate-income and minority borrowers.
Collaborate with internal teams for efficient loan processing.
Actively participate in community events to promote services, generate leads, and advance financial literacy.
Required Qualifications:
Established presence in the community with strong relationship-building skills.
Ability to travel locally as needed.
High School Diploma or equivalent.
Excellent communication skills, both written and verbal.
Proven customer service skills.
Familiarity with CRA, community development, Fair Lending, MMCT, LMI tracts, and similar terms.
Proficiency in Microsoft Word and Excel.
This position requires S.A.F.E. Act registration with the NMLS, including meeting standards for financial responsibility, character, credit fitness, and background checks. Ongoing regulatory compliance is required, including satisfactory background and credit results.
Desired Qualifications:
1+ years of experience in mortgage loan origination, especially in Community Mortgage Lending.
Active Mortgage Originator with an existing pipeline.
Knowledge of mortgage operating systems, pricing, and underwriting standards.
NMLS registration required, with support provided for registration.
Additional Information:
Encompass
Typically 48 hours from processing to underwriting.
Average Loan Size: $225,000 to $250,000, with a focus on LMI areas.
Conventional, government loans (FHA, VA, USDA), jumbo, first-time homebuyer programs, and portfolio loan options with DPA grants.
Minimum of 3 closed loans, aiming for 4-5+.
Leads are both self-sourced and have additional support from marketing and branch-based leads.
Hybrid Work Structure: Community Mortgage LOs work in a hybrid model, with designated branch locations.
License Requirement:
This role requires NMLS registration, which will be supported as needed. A lending license is preferred but not mandatory.
Compensation:
Salary Base: $60,000 - $70,000 base (DOE)
Commission is a 3-tier matrix based on units closed and volume, capped at $10,000 per refinance loan and $15,000 per new loan.