The SAP Center of Excellence (COE) Manager is a hands-on manager responsible for leading the SAP COE team to provide strategic oversight, guidance, and support for all SAP-related initiatives within the organization. This role involves managing the delivery of SAP solutions, driving process improvements, ensuring system optimization, and aligning SAP initiatives with business goals. The SAP COE Manager will serve as the primary point of contact for SAP systems, have extensive knowledge of FICO, and collaborate with various departments and senior leadership to ensure the SAP platform is leveraged effectively to support business operations.
Key Responsibilities:
Lead and manage the SAP COE team, including functional and technical SAP experts.
Develop and execute the SAP strategy to support business objectives and ensure system scalability and optimization.
Collaborate with business stakeholders, IT leadership, and SAP partners to identify opportunities for system enhancements and new implementations.
Ensure SAP solutions align with industry best practices and are scalable for future growth.
Oversee the planning, execution, and delivery of SAP projects, including upgrades, rollouts, and new module implementations.
Manage the budget, resources, and timelines for all SAP-related initiatives.
Drive continuous process improvement and SAP system enhancements to optimize business processes.
Monitor the SAP landscape to ensure smooth operation, including performance management, maintenance, and troubleshooting.
Build and mentor a high-performing SAP team, ensuring skills development and knowledge sharing across the organization.
Foster a collaborative environment, ensuring the SAP COE team works closely with business units, IT staff, and external partners.
Provide technical and functional guidance to SAP users and key business stakeholders.
Ensure compliance with internal and external standards, regulations, and best practices in the management of SAP systems.
Develop and enforce governance standards for system changes, configuration, and user access control.
Manage SAP licensing, contracts, and vendor relationships.
Identify and mitigate risks related to SAP systems, including security vulnerabilities and performance issues.
Stay current with new SAP technologies and innovations, recommending and implementing appropriate upgrades and advancements.
Lead initiatives to adopt new SAP technologies, including SAP S/4HANA migration, cloud integration, and digital transformation efforts.
Qualifications:
Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
8+ years of experience in SAP environments, with extensive knowledge of FICO
Proven experience managing an SAP Center of Excellence or similar leadership roles in large-scale SAP environments.
Hands-on experience with SAP S/4HANA, SAP ECC, and related SAP products and tools.
Experience in project management and leading cross-functional teams.
No third-parties or C2C. No sponsorship offered. Must be US Citizen or US Permanent Resident.