Our Client is seeking a Customer Solutions Coordinator to join their office in Burlington, NJ. This is a full-time, Temp to Hire position paying $20.00-$25.00 an hour based on experience and the schedule will be Monday through Friday, 8:00AM-5:00PM.
Those interested will be required to register with J & J Staffing Resources. To begin your application, please visit: https://www.jjstaff.com/apply-now/
Your responsibilities would include, but are not limited to:
Sales support:
Assist the sales staff in preparing and submitting bids and proposals to prospective customers.
Collaborate with the sales team to gather information and create accurate and comprehensive bid documents.
Enter bid opportunities into the company's ERP system and maintain up-to-date records.
Coordinate with the sales team to ensure timely follow-up on bids and proposals.
Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and maintaining sales materials.
Bid opportunity creation:
Research and identify new bid opportunities in the landscaping industry.
Utilize the company's ERP system and other resources to create new bid opportunities.
Enter and maintain bid opportunities in the ERP system, ensuring accuracy and completeness of information.
Collaborate with the sales team to prioritize and pursue bid opportunities based on company goals and capabilities.
Bid follow-up:
Communicate with prospective customers to follow up on submitted bids and proposals.
Provide timely and accurate information to customers regarding the status of their bids.
Address any questions or concerns raised by prospective customers regarding the bidding process or the company's services.
Collaborate with the sales team to develop strategies for improving bid success rates.
Job packet creation:
Prepare comprehensive job packets for awarded projects, including all necessary documentation and information.
Coordinate with the operations team to ensure a smooth handoff of awarded projects.
Ensure that all required documents, permits, and approvals are included in the job packets.
Maintain accurate and up-to-date records of job packets for reference and audit purposes.
Sales pipeline management:
Maintain the company's sales pipeline information in the ERP system.
Update the status of leads, opportunities, and bids in the sales pipeline on a regular basis.
Generate reports and provide analysis of the sales pipeline to the sales team and management.
Collaborate with the sales team to identify and address any bottlenecks or issues in the sales pipeline.
Submittal assistance:
Assist the sales team in preparing submittals for awarded projects.
Coordinate with the operations team to gather the necessary information and documentation for submittals.
Ensure that submittals are accurate, complete, and submitted in a timely manner.
Follow up with customers to address any questions or concerns related to submittals.
Requirements:
Bachelor's Degree in Business Administration, Sales, or a related field
Must have 2 years' experience in landscaping or construction
Must have 2 years' experience using ERP systems and bid management software
Excellent communication and interpersonal skills
Proficiency in MS Office Suite
J & J pays WEEKLY and we offer Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a $$$ Referral Bonus $$$ !!!
If you have previously registered with us, please call your local office and we can update your status over the phone. You can find a list of J & J locations on our website: https://www.jjstaff.com/locations
Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. Put your trust in J & J. We look forward to working with you!