Job Summary: Overall, an Assistant General Manager plays a critical role in managing and teaching service technicians, while ensuring that clients have the most efficient and cost-effective HVAC systems to meet their heating and cooling needs.
Key Responsibilities:
Responsible for assessing the needs of clients and providing them with cost-effective and efficient solutions for their heating and cooling needs.
Conducting site visits to assess the heating and cooling requirements of clients.
Developing detailed proposals that outline the scope of work and the associated costs.
Communicating with clients to explain the recommendations and proposals and answering any questions or concerns they may have.
Communicating with clients to explain equipment problems and repairs needed.
Collaborating with installation technicians to ensure that the project is completed efficiently and to the client's satisfaction.
Teaching, managing, and supervising service technicians to diagnose, troubleshoot, and repair HVAC equipment, including heating and cooling systems, air conditioning units, refrigeration systems, boilers, and furnaces.
Maintaining accurate records of project specifications, costs, and other relevant information.
Perform preventative maintenance on HVAC systems to ensure they operate efficiently and safely.
Test and adjust HVAC systems to ensure they meet performance specifications.
Support the General Manager as needed.
Qualifications:
At least 5 years of experience in the HVAC industry, including 2+ years of sales experience and 3+ years of service/installation field experience.
Current EPA Certification.
Excellent customer service and communication skills.
Technical knowledge of HVAC systems, their operation, and installation.
Attention to detail to create accurate estimates and proposals.
Knowledge of building codes and regulations related to HVAC systems.
Ability to read and interpret technical manuals and schematics.
Strong problem-solving and analytical skills.
Ability to work independently or as part of a team.
Must have a valid driver's license and clean driving record.