Responsible for investigating and researching moderate to complex Commercial General Liability Injury and Auto Claims.
Job Duties: • Responsible for Moderate to Complex Commercial General Liability Injury and Auto Claims. • Claims must be handled in accordance with client, carrier and company guidelines, statutory regulations, and best practices. • Responsible for conducting investigations, setting adequate reserves, handling claims effectively throughout the life cycle of the claim, up to and including claim disposition and/or litigation in an expeditious and cost-effective manner. • Ability to effectively work with minimal supervision. Possess experience to determine the nature of loss, coverage availability, scope of claim. • Position requires a high level of oral and written communication skills. Nature of written work includes Caption Reports, Reservation of Rights, Disclaimers and/or any other necessary written correspondence. • Ability to understand, evaluate and negotiate settlements for complex injury cases/claims made cases. • Manages the litigation process throughout the finalization of the case. • Works as a claims client manager when handling designated client claims. • Actively participates in mediations, arbitrations, and appeal hearings within prescribed settlement authority. • Communicates with vendors, defense counsel, clients, claimants, and insurance companies. • Travels as necessary to attend appeal hearings, mediations, client claim reviews, arbitration/trial monitoring and/or as otherwise needed. • Complies with agency management system data standards and data integrity. • Other duties as assigned.
Qualifications: • Bachelor's degree or higher • Five (5) or more years' experience in General Liability claims handling. • Claims leadership background and/or claims designations a plus • Excellent verbal and written communication skills • Excellent customer service skills • Good interpersonal skills and the ability to work in a team environment • Strong analytical, problem solving, organizational and time management skills.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.