Key Position Responsibilities • Help determine operational objectives by studying multiple departmental business functions, gathering information, and evaluating output requirements. • Work with stakeholders to record current business processes & procedures and provide guidance and support on developing new ones, for each functional area covered by the ERP. • Work with project team, vendors, and stakeholders to identify, record, and disseminate all aspects of change management. • Analyze and evaluate business processes. • Analyze business and user needs, documentation of requirements, and translation into proper systems requirements specifications. • Consult with personnel from various departments to identify areas for the development of technical solutions to automate and/or improve business processes. • Collaborate with stakeholders. • Improve operational efficiency. • Bridge communication between business users and IT teams and maintaining ongoing communication with management. • Monitor and report on the progress of business initiatives and provide guidance and support to other business analysts. Minimum Qualifications • Candidate must be detail oriented. • Strong well-developed analytical, diagnostic, and problem-solving skills. • Proven track record of successfully analyzing and documenting complex business processes and identifying areas for improvement. • Proven experience in gathering, analyzing, and documenting business requirements and use cases. • Experience in creating comprehensive and clear documentation. • Proficiency in modeling techniques, requirements gathering, and documentation. • Proficiency in business modeling and analysis tools such as Microsoft Visio, Lucid Chart, or similar. • Ability to conduct stakeholder interviews and workshops to elicit requirements. • Experience in translating business requirements into detailed system specifications. • Ability to create process flow diagrams, data flow diagrams, and other relevant documentation. • Ability to plan, schedule and conduct meetings, as well as draft agendas and meeting minutes. • Excellent communication skills, both written and verbal. • Ability to communicate effectively with technical and non-technical stakeholders. • Ability to work collaboratively with project managers and development teams. • Familiarity with collaboration tools and project management software. • Ability to interact and maintain effective working relationships with all levels of staff. • Experience in presenting analysis findings and recommendations to both technical and non-technical audiences. • Strong background in at least one area: Fiscal, IT, HR. • A minimum of five (5) years of experience in analysis implementation (10 years preferred). Additional Preferred Qualifications • 10+ years of experience as a Business Systems Analyst, with a focus on IT development projects. • Strong understanding of software development methodologies (Agile, Waterfall, etc.). • Database Querying (SQL, Oracle and/or Crystal). • Understanding of system development life cycle (SDLC). • Understanding of quality assurance processes and methodologies. • Familiarity with project management concepts and practices. • Task entry and tracking via Jira.