Product Manager - Insurance Services at Caterpillar in Nashville, Tennessee

Job Description:

Career Area:
Finance
Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.



About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.


Role Definition

• Manages portfolio volume and profitability for covered industries or products.

Responsibilities

• Drive strategy and advocate for product specific needs, partnering on rate and non-rate action to address indication, gain strategic alignment, and ensure compliance.
• Partner cross functionally to deliver competitive and profitable products, as well as launch new products in support of the Enterprise, the Dealerships and our End Customers.
• Preparing proposals and insurance summaries based on evaluation of client coverage needs.
• Building and maintaining strong relationships with clients and insurance carrier representatives and resolving customer inquiries.
• Developing programs and products, implementing robust pricing, risk validation, enrollment and documentation processes.

Skill Descriptors

• Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Risk Management: Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
• Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.
• Customer/Market Focus: Understanding of the importance of remaining aware of shifting market priorities and ability to respond to internal and external customer needs in a manner that consistently adds value.
• Commercial Insurance: Knowledge of commercial insurance products, market segments and marketplaces; ability to enable a more effective application of the insurance organization's business.
• Knowledge of Insurance Operations: Knowledge of the full spectrum of activities, practices, tools and considerations for insurance operations; ability to apply knowledge of insurance operations to provide administrative support to the insurance business.
• Property and Casualty Insurance: Knowledge of concepts, features and benefits of property and casualty insurance; ability to utilize knowledge of property and casualty insurance in the insurance products development, marketing, sales and other related functions.
• Addressing Customer Needs: Knowledge of the principles and practices for addressing customer needs; ability to meet customer needs by offering appropriate products in an appropriate manner.

Consideration for Top Candidates:

Previous experience leading a team and actively shaping company culture :

• The ideal candidate will have a demonstrated history of successfully leading teams of various sizes and complexities. They should have a track record of driving team performance, achieving significant results, and fostering a collaborative and high-performing work environment.
• Actively contributed to shaping and enhancing company culture. This includes implementing initiatives that promote diversity, equity, and inclusion, as well as creating a positive and engaging workplace that aligns with our company's values and goals.
• Experience in mentoring and developing team members, helping them grow and succeed in their roles. Additionally, they should possess strong conflict resolution skills, with the ability to navigate and resolve conflicts effectively to maintain a harmonious and productive team dynamic.

Product management for medium to large business accounts :

• Bring substantial experience in managing product lifecycles from conception to launch, especially for products aimed at medium to large business accounts. This includes ability to understand and address the unique needs and challenges of accounts.
• Proven experience in collaborating with cross-functional teams, including marketing, sales, and engineering, to deliver high-quality products.

Ability to engage, influence, and leverage resources across the broader organization to drive desired vision and outcomes :

• Strong candidates will have excellent communication and interpersonal skills providing clear vision and inspire others to work towards common goals. .
• Be able to maintain strong relationships across departments, leveraging resources and expertise from different areas to achieve strategic objectives.
• Strong ability to manage and adapt to change will be crucial in achieving the desired vision and outcomes.

Advanced research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses :

• Candidates should have a strong proficiency in using advanced analytical tools and techniques to gather, process, and interpret data.
• Experience in developing and implementing statistical models. This includes ability to communicate complex findings in a clear and concise manner to both technical and non-technical audiences.
• Stay updated with the latest research and trends in their field. Candidates who continuously seek to improve their skills and knowledge will be better equipped to handle the demands of the role.

Additional Information:

• This role is a hybrid position and would require any successful candidate to commit to a 3 day per week in office requirement.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
November 21, 2024 - December 5, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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