Sales Support Specialist at McGrath RentCorp in Dallas, Texas

Job Description:

Do you like to dig in deep to solve problems? Have a passion for tech-heavy concepts like 5G, Iot, or aerospace and defense? Consider joining our talented team of experts at industry-leading TRS-RenTelco. Asa division of McGrath, we bring the same core company values and offer an indispensable combination of technical expertise and great people skills to provide the very best in high-end electronic test and measurement equipment to our customers on a global scale.

“A Day in the Life”

Are you a dynamic communicator with a passion for helping customers? Join our team as a Sales Support Specialist, where you'll be the frontline hero, assisting clients with their inquiries, processing orders, and driving sales growth. You'll work closely with our sales team, ensuring customer satisfaction and building lasting relationships. If you thrive in a fast-paced environment and love solving problems, this is the perfect opportunity for you to shine and make a real impact!

“What You’ll Do”

• Provide administrative support which includes; screening calls, processing purchase orders, generating reports.


• Perform routine clerical duties and provide general business support to the sales department and in support of business initiatives


• Responsible for developing, processing and filing department records such as lease contracts and UCC filings


• Development and maintenance of reports that include metrics for the department, comparative to budget and goal and performance measures


• Manage some custom reports for customers with special requests using crystal reports


• Respond to and resolve routine sales inquiries


• Maintain confidential company information

“Must Haves”

• 3+ years of experience in an administrative role, preferably in support of a sales department or group


• Associate’s degree or equivalent work experience in an administrative or customer support role


• Experience with shared inbox


• Hi-call volume experience


• Excellent organizational skills, time management andprioritizing


• Demonstrated attention to detail and accuracy arecritical


• Proven communication skills in written and verbalformats


• Ability to work at a consistent level with minimal supervision anddirection


• Ability to anticipate the needs of the sales department and thecustomer


• Proficiency in Word, Excel, PowerPoint and MS Outlook


• Basic knowledge of Crystal report writing; on the job training provided

“Nice to Haves”

• Bilingual; Spanish a plus

“Perks”

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!


• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!


• We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!


• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.


• 401(k) Retirement Plan with Company Match.


• On-site Gym


• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.


• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and location.

A Message from Our CEO, Joe Hanna

At McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else. You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.

The pre-employment screening process includes social security verification and criminal background check. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.

Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

#TRS

10am-7pm Monday thru Friday