Associate Analyst, Business Insights & Enablement at Foundation Medicine, Inc. in Boston, Massachusetts

Job Description:

• Full Time

About the Job

As an Analyst within the BioPharma Business Operations & Analytics team, you will provide essential support in analytics, business operations, and customer experience functions. This role focuses on gathering and analyzing data, building reports and dashboards, and collaborating with cross-functional teams to support strategic initiatives and operational efficiency. It is an ideal opportunity for a detail-oriented, data-driven individual looking to grow in analytics and business operations within the biotech industry.

This Analyst role focuses on supporting activities and learning, making it a strong entry point into the analytics and business operations functions within BioPharma. This role is onsite with occasional travel as needed. If you are a motivated team player eager to contribute to FMI's mission through data-driven insights and operational support, we encourage you to apply.

Key Responsibilities

• Data Collection & Reporting:
  • Assist in collecting, organizing, and analyzing data to support pipeline and portfolio analytics, customer experience insights, and financial performance metrics.
  • Help maintain and update key dashboards and reports to ensure accurate, timely information for stakeholders.
• Analytical Support:
  • Work closely with senior team members to develop and execute basic analytical methods that answer business questions.
  • Provide foundational data analysis and data visualization to support decision-making.
• Customer Experience & Operational Improvement:
  • Partner with cross-functional teams to support initiatives that improve customer satisfaction and streamline operational workflows.
  • Assist in tracking key performance indicators (KPIs) and identifying trends for growth and efficiency.
• Collaboration with Teams:
  • Collaborate with data and customer-facing teams to ensure alignment on metrics and data integrity.
  • Contribute to projects that help optimize business systems, including CRM platforms like Salesforce.
• Documentation & Process Optimization:
  • Support documentation of analytics processes and procedures to standardize best practices across the BioPharma Business Operations team.
  • Assist in identifying process improvements to enhance operational efficiency.

Qualifications:

Basic Qualifications:

• Bachelor’s degree in a related field (Business, Data Science, Statistics, or similar).
• 1-2 years of experience in an analytical or business operations role, ideally in biotech, pharma, or healthcare.

Preferred Qualifications:

• Proficiency with data visualization and reporting tools (e.g., Excel, Tableau, PowerBI).
• Basic experience with data analysis and familiarity with SQL or similar analytical tools.
• Strong problem-solving skills with attention to detail.
• Ability to work effectively within cross-functional teams, with a collaborative, solutions-focused approach.
• Demonstrated interest in learning and growing within analytics and operations in a fast-paced environment.
• Understanding of HIPAA and importance of privacy of patient data
• Commitment to FMI values: patients, innovation, collaboration, and passion

#LI-Onsite

About Foundation Medicine

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform cancer care.

Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI’s EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form. (EOE/AAP Employer)

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