Transfer Admission and Enrollment Coordinator at Christopher Newport University in Newport News, Virginia

Job Description:

Working Title:

Transfer Admission and Enrollment Coordinator

Position Number:

FA363

FLSA:

Exempt

Appointment Type:

Full Time

Sensitive Position:

No

Sensitive Position Statement:

A sensitive position requires a fingerprint-based criminal history Check. This is NOT a sensitive position.

Campus Security Authority:

Yes

Campus Security Authority Statement:

This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities". A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.

Designated Personnel:

No

Designated Personnel Statement:

A "designated position" could potentially be required to work (depending on the event) during an emergency closing. This is NOT a "designated position."

Statement of Economic Interest:

No

Statement of Economic Interest Statement:

This position does NOT require a Statement of Personal Economic Interest.

Restricted Position:

No

Restricted Position Statement:

A restricted position would be subject to availability of funding. This is NOT a restricted position.

Chief Objective of Position:

Under the direction of the Senior Director of Transfer & Student Success Services, the Transfer Admission and Enrollment Coordinator is responsible for supporting the recruitment, admission, and enrollment of the entering transfer class. This position coordinates the evaluation of academic transcripts and other credentials; articulates and awards credit; and if appropriate, reviews and makes decisions on domicile applications; and acts on applications for transfer, non-degree and re-admission.


The Transfer Admission and Enrollment Coordinator supports the transfer recruitment activities, builds strong relationships with community college partners and develops on- and off-campus recruitment events and programming to support the recruitment of these students. In addition, this position will assist with various other aspects of the Office of Transfer Admission and Enrollment including, but not limited to, application processing, requests to take courses elsewhere, credential review, general information sessions, admission interviews and supervision of various student staff.

Work Tasks:

Transfer Admission and Readmission:

• Routinely communicates and meets with new transfer applicants and returning student applicants regarding admission requirements and eligibility.


• Serves as the primary recruiter and visits community colleges for tabling, presentations, meetings, and transfer fairs. Coordinates the scheduling of these efforts each semester.


• Conducts persuasive information sessions and other presentations to prospective students and their families about Christopher Newport.


• Utilizes the National Student Clearinghouse to identify unreported periods and/or institutions at which the student has been previously enrolled and makes appropriate adjustments to the student's application.


• Interviews prospective applicants for transfer admission and assists with reading applications for admission.


• Requires frequent travel within the state, some resulting in overnight stays, as well as some evening and weekend work commitments.


• Assists with planning and implementation of programs for prospective students, family and community college counselors to generate interest in Christopher Newport, including both on- and off-campus events.

Coordination of Domiciliary Issues:

• Manages the activities associated with classification of domicile for transfer, non-degree, and readmission applicants.


• Assists the Senior Director with cases for special populations and reclassification cases for currently enrolled students.


• Reviews policies, procedures, and practices to ensure compliance with Section 23-7.4 of the Code of Virginia and with established University policies.


• Proposes new procedures, forms, and literature and reviews existing procedures, forms, and literature to improve efficiency and to increase the level of customer satisfaction.


• Reviews domicile cases to determine status in accordance with Section 23-7.4 of the Code of Virginia, ensuring that appropriate residency status is awarded and that appropriate University authorities are sufficiently notified.


• Attends annual SCHEV/VACRAO training as funding permits and develops employee-training guide.

Transfer Credit:

• Assists with the review of requests of current students to enroll in courses elsewhere and provides guidance to students on options for degree completion.


• Utilizes online degree analysis tool to make determinations regarding eligibility to enroll in and receive credit for coursework completed at another higher education institution.


• Maintains and continually reviews inventory of CNU transfer equivalent courses in electronic database.


• Articulates credits earned elsewhere and posts to the student's academic record.


• Take measures to ensure that the University is compliant with the State Policy on Transfer and operates adhering to all current guaranteed admission or articulation agreements.


• Serves as a member of the internal quality assurance team to help ensure data and record integrity associated with these enrollment credentials.


• Assists with running reports to identify potential duplicate credit, reconciles these instances, and notifies students accordingly.

Initial Registration of New Transfer Students:

• Assists with designing the schedules and registering new transfer students based on information gathered via the student, the student's academic record and information provided by academic department chairs.


• Consults with the Senior Director regarding situations with conflicting information or when there is insufficient course availability for new transfer class.

Customer Service and Safety:

• Develops and maintains positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees.


• Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the "Student's First" value at CNU and routinely goes the extra mile in providing service.


• Participates in a cross-training initiative so all staff members possess a general knowledge base of University and office functions to better guide and refer customers.


• Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position.


• Immediately report unsafe work conditions and work-related incidents to your supervisor and participate in accident investigation requests.


• Assists with coverage in the Commons and with receiving incoming phone calls and emails.


• This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

Collaboration, Supervision and Leadership:

• Supervises student employees (2-3).


• Serves as representative of the office, providing guidance regarding operational issues, on various division and university groups and committees.


• Functions as a contributing member of the office by providing efficient services to students, faculty, staff, alumni, parents, and other constituents.


• Cognizant of the rules, regulations and policies of the State Council of Higher Education of Virginia, U.S. Department of Education, and the University.


• Recommends and assists in the development of policies and procedures pertaining to enrollment of international students, transfer admission, State Policy on Transfer, Advanced Placement, International Baccalaureate, and transfer equivalency tables.


• Assists and collaborates with the Senior Director and the University Registrar to develop degree maps with the Virginia Community College System.


• Assists the Senior Director, the University Registrar, and/or the Vice President of Enrollment and Student Success on various initiatives and projects on an as needed basis.


• Performs other duties as assigned.

Knowledge, Skills, Abilities (KSA's) related to position:

• Excellent oral and written communication skills


• Interpersonal and consensus building collaboration skills


• Computer skills to include word processing, spreadsheet and presentation software


• Critical thinking and problem-solving skills


• Customer service philosophy/skills


• Attention to detail


• Skills in interpretation and application of rules, regulations and formulas


• Organizational skills with the ability to follow-through


• Ability to pursue multiple tasks simultaneously


• Ability to self-motivate

Required Education:

Master's degree; or a Bachelor's degree and experience that equates to an advanced degree.

Additional Consideration - Education:

Master's Degree in Higher Education Administration, Student Personnel Services, Business, or related area of specialization is preferred.

Experience Required:

• Experience interpreting and applying complex rules and regulations


• Experience working in a customer service environment


• Experience working with sensitive data

Additional Consideration - Experience:

• Experience working with the Banner Student Information System or another relational database or enterprise information system


• Experience with applying the Virginia State Policy on Transfer


• Experience working with admissions, registrar, financial aid, and/or education records in a higher education environment


• Experience working in the marketing and recruitment field


• Experience working in higher education with detailed, classified and confidential information

Salary Information:

Starting at $49,000, commensurate with education and experience.

CNU Information:

Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the #1 regional public university in Virginia and #3 among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU's on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia.


Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit
cnu.edu.

Posting Number:

AP373P

Number of Vacancies:

1

Posting Date:

11/20/2024

Review Begin Date:

12/04/2024

Application Instructions:

Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application.


This position will be posted until filled, however for priority consideration, please apply by December 4, 2024.


Search finalists are required to complete a CNU sponsored background check.


Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Quick Link for Internal Postings:

https://jobs.cnu.edu/postings/18472

EEO/Diversity Statement(s):

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.




Notice of Non-Discrimination & Title IX Policy Statement

Apply Now