Camp Launch/Camp Orbit IT Support Technician at William & Mary in Williamsburg, Virginia

Job Description:

Position Number:

T0690W

Position Title:

Camp Launch/Camp Orbit IT Support Technician

Employment Category:

Hourly - Temporary

Location:

William & Mary

Department:

3M4200 Ed Center for Gifted Education

Unit Mission Statement:

The Center for Gifted Education is a learning community that values and fosters the talent development process and optimal functioning of high-ability individuals over their life span.

Position Summary:

The IT Support Technician works with the Center for Gifted Education as the sole technical support for Camp Launch/Camp Orbit before, during, and after the Camp sessions. This includes setting up (computer banks/ laptops) before Camp, troubleshooting and supporting Camp Staff during the Camp sessions, and breaking down technology setups after the Camp concludes.


The IT Support Technician will be available to work during the whole month of July (20-40 hours per week).

Conditions of Employment:

• This position is a temporary (hourly) position not to exceed 6 months. All hourly employees are subject to the limitations of the Virginia Manpower Control Program and total hours worked may not exceed on average 29 hours per week, over the course of a twelve-month period beginning May 1 each year.


• This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act. This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.


• This is a restricted position, subject to the continued availability of funding.

Essential Designation:

No

FLSA:

Non-Exempt

Position Restricted?:

Yes, this is a temporary position

Position Term:

Other (specify actual months below)

Required Qualifications:

• High school graduate or equivalent.


• Prior experience working on a Helpdesk in IT or a similar technical function.


• Basic knowledge of networking principles and operating systems.


• Demonstrated ability to effectively prioritize and execute tasks in a complex and fast-paced setting.


• Customer-service focused.

Preferred Qualifications:

• Experience working with technology in an educational setting.

Is the position remote work eligible?:

Not eligible

Remote Work Disclaimer:

Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor's ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

University Salary Range:

U03

Benefits Summary Statement:

William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).


Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https://www.wm.edu/offices/uhr/benefits/index.php?type=none

Job Open Date:

12/15/2023

Open Until Filled:

Yes

Special Application Instructions:

This is a pool position that will be accessed ONLY when an opening arises and is based on funding. Only those selected for an interview will be contacted. The review of applications is ongoing.

Background Check Statement:

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

EEO Statement:

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

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