Business Analytics Advisor -Production Support at Cigna in Bloomfield, Connecticut

Job Description:

Business Analytics Advisor -Production Support

The job profile for this position is Business Project Advisor, which is a Band 4 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Cornerstone Business Acceptance Testing Team is looking for a motivated team member to support changes in core system platforms while brainstorming new testing tools and strategies. This team works with a wide range of matrix partners, providing critical support and coordination to ensure success of the claims and enterprise objectives. The ideal candidate has strong technical and communication skills, takes initiative on new problems and develops creative solutions to meet the business need.

Key Areas of Responsibility

• Testing changes in our production core system platform to ensure no downstream impact. While keeping efficiency and compliance at the forefront.


• Understand the methodology and moving pieces in the Cornerstone project in order to efficiently test


• Enhance testing tools and processes to streamline and build efficiencies


• Determine appropriate test needs and find appropriate test cases and test data


• Administer tests and communicate defects to design team to correct any defects found


• Run results and reports via queries and other methods if needed


• Review results to determine if code changes have had expected impact across the expected cases; understand what results are expected


• Create and update clear documentation for testing team processes and timelines


• Work within the established timeline with multiple releases per year

• Provide recommendations for Go/ No Go release decisions

• Bachelor's degree or equivalent experience required; HS Diploma required

• Minimum of 4+ years of Government healthcare experience preferred

• Three or more years of experience in Testing and Quality Engineering

• Experience with SQL preferred


• Strong analytical skills and technical aptitude


• Strong verbal and written communication skills


• Ability to be proactive and effect change, influence, persuade, and collaborate with audiences at various levels of experience and responsibility


• Candidate should have strong claim processing understanding, and advanced knowledge of health care coding, fee schedules and reimbursement methodologies


• Knowledgeable with high complexity, high volume transaction healthcare claim environment


• Experience in Quality Engineering and/or Business Acceptance Testing


• Ability to work with shifting priorities to meet project requirements; self-motivated


• Attention to detail, with strong analytical and problem-solving skills


• Experience working with multiple groups, both internally and externally - clients, engineering and product management teams

• Travel: less than 10%

• Strong Analytical Ability


• Manage Complexity


• Manages Change


• Drive Results & Engagement


• Attention to Detail


• Collaboration


• Communicate Effectively


• Instill Trust


• Time Management

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 95,200 - 158,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.