End date Dec 31, 2024 with possibility of extension
Position 100% onsite
Hours: 10:00 AM -3:00 PM, standard shift time
3 days/week- 15 hours per week
Tuesday, Wednesday, and Thursday (We can be flexible with the days)
Bike storage available in the building
We are looking for a very energetic & outgoing person.
Excellent presentation (first person to greet visitor and colleagues- make a professional and courteous impression).
We can consider a college student available part time- University of Washington is 15 minutes away from the office
Summary of Responsibilities
? Reception support
? Facilities support
? Inventory and purchasing support
? Mail processing (incoming and outgoing)
? Conference/Meeting Room set up and catering
? Office equipment/technology troubleshooting
? Compliance programs quarterly office inspection support
Reception Support:
? Perform all duties related to the reception including call and visitor handling.
? Meet, greet, and announce visitors in a professional manner.
? Receive deliveries at the front door and sign for packages.
? Ensure visitors are identified in accordance with security procedures and are given necessary safety information.
Facilities Support:
? Monitor emails and respond promptly to inquires as directed by the Facilities Manager.
? Help to maintain the overall cleanliness and order/organization of the office space. Communicate additional cleaning/janitorial needs to building/property management, as needed.
? Support maintenance of office equipment such as copiers and AV equipment. Schedule maintenance or service, as needed.
? Liaise with building management, office management, Corporate Real Estate and outside vendors to arrange for repairs and maintenance relative to office furnishings, fixtures, equipment, space, and services.
? Escort vendors during office visits.
? Ensure goods and services provided by vendors are acceptable and satisfactory.
? Understand processes relating to other areas of Facilities Services and assist as required to ensure high levels of service are consistently achieved.
? Report Network issues.
? Support other Facilities Services activities as necessary.
Post/Courier and Purchasing Support:
? Manage post and courier services to ensure timely collection, processing, and delivery. Sign and receive courier deliveries at the front door.
? Oversee office supplies and stock levels. Place orders for general office supplies and maintain proper inventory.
Conference/Meeting Room Setup and Catering:
? Ensure conference rooms and meeting rooms are stocked with supplies and equipment is in working order.
? Perform daily maintenance and inventory of basic meeting room equipment such as speaker phones, tables and chairs, projector screens, lighting and heating/air conditioning.
? Provide meeting support for large meetings. Organize catered meals and provision of special equipment, when onsite.
? Regularly inspect to ensure that excellent housekeeping standards are maintained in conference/meeting rooms.
Miscellaneous Support:
? Perform other Facilities Services duties as directed by the Facilities Manager.
? Be fully knowledgeable of Willis Towers Watson policies and procedures and help ensure compliance plus expected behaviors and practices by colleagues in the office through communication, education and local office protocols.
? Support Safety & Security, Occupational Health & Safety, and other corporate programs, as directed by the Facilities Services Manager.
? Understand and perform Fire Warden duties while in the office.