We're a holistic women's health clinic seeking a friendly, organized, and tech-savvy front desk assistant who's passionate about wellness. In this role, you'll welcome patients with warmth, manage administrative tasks with accuracy, and confidently navigate digital tools like Charm EHR and Google Workspace. We value team members who are resourceful, self-motivated, and fragrance-free due to patient sensitivities. If you're passionate about holistic health and want to make a positive impact, we'd love to meet you!
Start Date: Position begins in January 2025.
Hours: 30-35 hours per week, with a set Monday-Thursday schedule and the option for a half-day on Fridays.
Company: Hormone Wellness MD
Location: Raleigh, NC, USA
This position is open due to our current front desk admin's recent promotion, reflecting the growth potential within our practice.
Responsibilities:
Welcome and check in patients, ensuring a warm, supportive visit.
Prepare visit materials like summaries, lab orders, and test kits.
Support providers in real-time with labs, pharmacy calls, and quick info checks.
Handle scheduling, reminders, and membership enrollments.
Keep the office stocked, organized, and inviting.
Answer calls and messages, offering friendly patient support.
Perks:
Stable Schedule: Monday-Thursday in-office (8:15am-4:30pm EST) with no weekends or evenings.
Half-Day Fridays: Work from home on Fridays (8:30am-12pm EST).
Competitive Pay: $17-20/hour with room for advancement.
Time Off: Paid holidays and 2 weeks of paid vacation, including one week at the end of the year.
Wellness Benefits: 20% supplement discount and free access to an educational platform (value $50/month).
Qualifications:
Ideal candidates will bring HIPAA certification and a background in customer service and computer skills.
How to apply:
To be considered for this position, please send the following to info@hormonewellnessmd.com with the subject line Front Desk Administrative Assistant Application.
In-person interviews will occur on December 5th and December 12th, 2024
Prior to the interview, all candidates are asked to complete our video course for prospective new patients, Are We A Good Fit (link below), to understand our membership model and be prepared to answer questions and explain the process.