TechPride seeks an Operations Administrative Specialist with 2-4 years of related experience to join our growing Operations Team. The Operations Administrative Specialist should have a strong desire to grow in their understanding of business operations and have a background in operational support including some or all of the following areas: human resources/recruiting, IT, security, contracts and other general operations support. This is a full time, hybrid role based in Blacksburg, VA and will require onsite work at our Blacksburg office 2-3 days per week.
Role's Value and Impact
TechPride is growing! With that growth comes the need to expand our Operations Team so we can continue to do great work supporting our clients, TechPride Team Members and TechPride's business objectives. This role would join the Operations Team in implementing new ideas, ensuring our quality standards, and helping to improve processes.
About TechPride
TechPride is a Woman-Owned Small Business (WOSB) and a Small Business Administration (SBA)-certified Historically Underutilized Business Zone (HUBZone) focused on supporting Federal clients. We specialize in management consulting services supporting program management, continual process improvement, strategic planning and implementation, organizational change management, executive coaching, strategic communications, information technology (IT) and software development and customization.
Responsibilities
General Operations (40%)
Supporting various operations programs
Assisting Executive Team with tasks and projects as needed
Drafting bi-monthly operations-focused newsletter
Assisting in the ISO 9001 audit process
Human Resources (20%)
Supporting recruiting responsibilities
Conducting general research regarding HR laws, policies, and best practices
Contracts (15%)
Assisting in reviewing contracts
Implementing and maintaining TechPride's knowledge management policies
Security (15%)
Support TechPride's Facilities Security Officer as needed
Assisting with security onboarding and new hire trainings
Coordinating client access card updates
Information Technology (10%)
Helping to review policies and procedures
Assisting with the process of CMMC certification
Requirements
Bachelor's degree
2-4 years of experience in business operations or related roles
Experience with detail-oriented responsibilities
Excellent communication skills - written and oral
Must be a self-starter, taking ownership of work, with the ability to work effectively independently and in team settings
Proven ability to support and coordinate multiple projects simultaneously in a deadline driven process
Proficiency in Microsoft Office Suite, including Microsoft Teams, is desirable
Must be a US Citizen and ability to obtain a security clearance if needed
Transferable Skills
Problem solving and critical thinking
Thinking proactively and taking initiative
Managing multiple tasks and prioritizing according to importance
Flexibility to pivot and adapt to changes
Considering the details and ensuring accuracy in the small things
Building trustworthy and responsive relationships with colleagues and clients
TechPride Benefits:
Benefits are an important part of TechPride Team Members' overall compensation. TechPride is pleased to offer quality benefits for full time employees including health, vision, and dental insurance, short- and long-term disability insurance, term life insurance, 401K matching, paid time off and educational assistance, paid professional development hours, and certain reimbursements.
TechPride is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
TechPride participates in E-Verify. E-Verify is a web-based system through which employers electronically confirm the employment eligibility of their employees and is administered by SSA and U.S. Citizenship and Immigration Services (USCIS).