Position Overview: Lead the strategy and optimization efforts for the homepage of one of the largest eCommerce platforms. Partner with product, UX, and engineering teams to drive new features, enhance customer engagement, and solidify the homepage as the go-to destination for seamless shopping experiences.
Key Responsibilities:
Lead data-driven analysis and customer insight initiatives to optimize homepage performance.
Develop strategic direction for delivering a consistent and engaging customer experience, while allowing flexibility for new activations.
Establish KPIs for all aspects of the homepage, from creative content to membership activation.
Build and implement strategies to exceed KPI goals, focusing on customer interaction, conversion rates, and content-driven revenue.
Collaborate with product, UX, and engineering teams to ideate, develop, and launch new features, ensuring alignment with customer needs and business objectives.
Present strategic content plans and performance results to senior leadership, gaining buy-in for new initiatives.
Drive cross-functional partnerships and lead the development of key features through user research, A/B testing, and iterative development.
You'll Excel in This Role If You:
Are deeply committed to delivering flawless, engaging digital experiences that prioritize the customer at every step
Enjoy working collaboratively, mentoring team members, and fostering a culture of innovation and teamwork.
Are a strategic thinker with a proven ability to implement data-driven processes and influence stakeholders at all levels.
Minimum Qualifications:
Bachelor's degree in Business, Merchandising, or a related field.
3-5 years of experience in Business Operations, eCommerce, or Program Management.
Preferred Qualifications:
Master's Degree in Business or related field, with certification in project management.