Genpact is seeking analytical, motivated, collaborative, and enterprising individuals to responsible for being a focal for: • Traceability and organization of back-to-birth data for large quantities of aviation components • Routing replaceable units to various repair vendors per sourcing agreement • Create and manage order transactions, scan quotes and relevant documents from the perspective of the customer, ensure their satisfaction with completeness and accuracy of paperwork
Responsibilities • Enter accurately piece part time and cycle calculations into the ERP system. • Upload accurately whole engine record packages into electronic library. • Provide weekly status reports on Records open in backlog and completed. • Review Back to Birth records for completeness and accuracy for assigned engine models. • Effectively work with broader stake holders to resolve gaps in the records. • Responsible for interfacing with various levels of the organization for key updates. • Investigate and respond to daily records questions from a global Customer Service team. • Track and report out volume of Customer questions responded too • Run and provide additional required reports as assigned by the supporting Manager. • Accommodate 'Reporting' responsibility
Qualifications we seek in you!
Minimum qualifications • High School Graduate • Good Writing/Email skills (MS Outlook) • Good Interpersonal, Time Management & Planning skills • Self-driven and motivated • Basic PowerPoint and Excel skills • Ability to work and coordinate with client and various external & internal teams at Genpact
Preferred qualifications/Skills • Supply Chain Knowledge (Aviation or Repairs are a bonus) • Basic MS Excel and VBA
Note: "Los Angeles, California based candidates are not eligible for this role. Arkansas City, KS/Winfield, KS area candidates are eligible for this role only."