Rosa Mexicano Restaurants, a NYC based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu that the Zagat Survey calls, "the 'gold standard' of 'upscale modern' Mexican cuisine", with locations in New York, New Jersey, Massachusetts, Pennsylvania, Las Vegas, and Maryland, seeks a General Manager for our Ardmore, Pennsylvania location.
Key Responsibilities:
Oversees all P&L and budgeting as it pertains to the account
Manages overall day to day operations of the account
Conducts HR functions including hiring, progressive counseling, terminations
Oversees scheduling, payroll and team training
Maintains excellent relationships with customers, guests and Client as well as other departments
Works with the Chef and management team in creating menus and providing top quality food
Rolls out new culinary programs in conjunction with Company marketing and culinary team
Hires, trains, and develops all FOH restaurant staff in fine dining service standards
Maintains schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars
Organizes and conducts pre-shift and departmental meetings daily
Maintains communication with all departments to ensure customer service needs are met
Creates seating charts and station assignments daily, following up with support staff of daily expected business
Maintains all reservation systems and books to accommodate business demands
Creates side work assignments and ensures completion with wait staff
Maintains the highest level of service to client/guest, ensuring their satisfaction
Maintains cleanliness and presentation of dining room area
Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner
Experience Includes:
5-8 years of upscale restaurant experience in Management position
Food Handler certified
Knowledgeable with Labor Laws, Health Codes, Safety, Food Handling and Sanitation
High volume production and catering experience is essential
Previous experience managing a budget
Must be able to work a flexible schedule including days, nights, weekends and holidays.
Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws