Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Access Operations team! The Clinical Staffing Analyst is responsible for creating Erie's provider schedules, ensuring provider hours worked have been met monthly. This role closely monitors provider capacity and time off requests to ensure there is enough patient access to meet patient demand. This role creates monthly provider hours reports for continuous improvement of workforce planning. The Clinical Staffing Analyst understands the inpatient and outpatient provider expectations, room capacity analysis and is knowledgeable in workforce management.
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
Main Duties & Responsibilities
Works with Erie's Site Management Teams to successfully create the staff schedules.
Identify dates for each provider where PTO/CME must be used and document this information in monthly schedules.
Understands provider expectations for on-call, hospital, and clinic assigned hours for each provider based on FTE requirements.
Escalate capacity management issues and staff shortages due to PTO.
Assists the Director of Patient Access Operations to identify trends in staff scheduling and cost saving opportunities,
Other duties as required.
QUALIFICATIONS
Education
High School Diploma
Skills and Knowledge
Required:
Three (3) years of administrative healthcare experience
One (1) year experience with Epic systems
Preferred:
Two (2) years of administrative healthcare experience in staff schedules and capacity planning or similar work experience is preferred
The Erie Advantage Pledge
WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:
Our mission, vision, and values unite us.
Our voices matter.
We do things well.
Our inclusive culture promotes balance and belonging.