Job Summary: We are seeking a dedicated and detail-oriented Software Analyst to join our team. The ideal candidate will be responsible for upgrading each department to Windows 11, ensuring hardware compatibility, and providing robust reporting and communication across departments and stakeholders.
Key Responsibilities:
Upgrade all departments to Windows 11, ensuring a smooth transition and minimal disruption.
Utilize strong Excel skills to analyze data and create detailed reports.
Pull and analyze reports from Intune and Lansweeper to monitor system performance and compliance.
Ensure all hardware components are compatible with Windows 11 upgrades.
Install necessary software and troubleshoot any issues that arise.
Report progress and issues to higher stakeholders in a clear and concise manner.
Communicate effectively with each department and stakeholders to coordinate upgrades and address concerns.
Schedule and manage timelines for software installations and upgrades.
Provide detailed and accurate reporting on project status and outcomes.
Work onsite to provide hands-on support and ensure project success.
Collaborate with team members to achieve project goals and maintain a positive work environment.
Qualifications:
Proven experience in software installation and system upgrades.
Strong proficiency in Microsoft Excel.
Experience with Intune and Lansweeper for report generation and analysis.
Excellent communication skills, both written and verbal.
Strong organizational and scheduling abilities.
Ability to work onsite and collaborate effectively with team members.
A team player with a strong reporting background and attention to detail.
Preferred Skills:
Previous experience with Windows 11 upgrades.
Familiarity with hardware compatibility assessments.
Strong problem-solving skills and ability to work under pressure.