Customer Service Specialist at nTech Workforce in Louisville, Kentucky

Posted in Other about 3 hours ago.

Type: full-time





Job Description:

nTech Workforce has an immediate client opening for a Customer Service Specialist

Pay Rate: $22/hr on W2

Need to qualify for an online Glider Assessment

Terms of Employment

  • W2 Contract, 6 months
  • This position is hybrid with Wednesdays being onsite for team meetings.
  • Training will be 100% onsite.
  • Candidates may specify if they would like to work from the

1716 Lawrence Dr, De Pere, WI 54115

OR

9400 Bunsen Parkway, Suite 100 Louisville, KY 40220
  • The office is open from 8 AM-6 PM EST. Preferred working hours are 9 AM-6 PM EST, with flexibility needed for earlier coverage.
  • Candidates may work from the office more often than once per week if they desire.

Overview

Our client is seeking a Customer Service Representative to handle Gas utility customer inquiries via phone, chat, and email. The client is looking for someone with a great personality and demonstrated ability to provide great customer service. Candidates will need to be willing/able to learn a great deal, so a quick and eager learner is imperative.

Required Skills & Experience

  • HS Diploma and 2+ years of customer service experience.
  • Proficient in MS Excel, Word, and Outlook.
  • Demonstrated ability to provide great customer service.
  • Strong customer service aptitude and a desire to help.
  • Quick and eager learner.
  • High speed, reliable internet for remote work.

Preferred Skills & Experience

  • 5+ years of experience
  • Energy/Utility experience
  • Natural Gas experience

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