This position is hybrid with Wednesdays being onsite for team meetings.
Training will be 100% onsite.
Candidates may specify if they would like to work from the DePere or Louisville locations.
The office is open from 8 AM-6 PM EST. Preferred working hours are 9 AM-6 PM EST, with flexibility needed for earlier coverage.
Candidates may work from the office more often than once per week if they desire.
Overview
Our client is seeking a Customer Service Representative to handle Gas utility customer inquiries via phone, chat, and email. The client is looking for someone with a great personality and demonstrated ability to provide great customer service. Candidates will need to be willing/able to learn a great deal, so a quick and eager learner is imperative.
Required Skills & Experience
HS Diploma and 2+ years of customer service experience.
Proficient in MS Excel, Word, and Outlook.
Demonstrated ability to provide great customer service.
Strong customer service aptitude and a desire to help.