For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.
Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.
From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.
Summary
The Truck Service Learning & Development Coordinator is responsible for supporting TravelCenters of America's Truck Service Training Department in all its operations and programs. This includes, but is not limited to, weekly training classes, special events, mobile training coordination, LMS management, and more.
Duties and Responsibilities
Manage communications and inquiries between field and training teams.
Partner with Amex Travel team to set up, update or unwind travel arrangements as needed for In-Person Training and Mobile Training Program participants.
Communicate final training and travel arrangements to field personnel following standardized process.
Manage per diem card process ensuring training participants have funds for covered expenses.
Maintain company credit card and reconciliation processes.
Manage the Truck Service Learning and Development shared mailbox daily, triaging emails, forwarding appropriately, responding promptly to requests for information and answering questions.
Document processes worked, identify potential improvements, track process issues and partner with Technical Training Manager to complete root cause analysis to positively affect work efficiency.
Prepare and distribute reports for Training Center programs to communicate program impact and learner performance.
Ensure bp's safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy.
Qualifications
Three years of administrative experience within the Truck Service business is preferred.
Welcoming communication skills.
Effective problem-solving skills.
Strong attention to detail.
Proficient in Office365 software, specifically Excel.
With us, you'll enjoy:
Competitive wages and annual bonus opportunity
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training.
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office
Pay Range
$COMPENSATION.RANGE hourly - A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
Working Conditions / Physical Requirements
In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.
Disclaimer
This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.