Director of Patient Safety at Insight Global in Palo Alto, California

Posted in Other about 2 hours ago.

Type: full-time





Job Description:

Compensation: $160,000 - $210,000 per year annual salary. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Qualifications:
  • Master's degree in a healthcare-related field from an accredited college or university required.
  • 7+ years of safety and quality improvement experience.
  • 5 years of supervisory or management experience.

Plusses:
  • State board licensure in nursing, social work, physical therapy, respiratory, pharmacy, or profession of relevance.
  • CPHQ - Health Care Quality Certification.
  • CPPS - Certified Professional in Patient Safety.
  • The Just Culture Certification.

Required Knowledge, Skills and Abilities
  • Demonstrated ability to provide leadership and influence others, including building effective working relationships and mediating and resolving complex problems/issues
  • Knowledge of performance improvement methodologies
  • Knowledge of principles and practices of organization, administration, fiscal and personnel management
  • Current working knowledge of Joint Commission regulatory standards
  • Demonstrated ability to manage, organize, prioritize, multi-task and adapt to changing priorities
  • Knowledge of statistical analysis and reporting practices pertaining to quality improvement and program evaluation
  • Knowledge of medical terminology and related levels of care and treatment
  • Knowledge of Midas review and entry: mortality, PSIs, incident/event reports, Guest Services and Risk Management referrals, complaints, referrals from all sources
  • Knowledge of risk management and quality improvement principles and issues regarding patient safety
  • Understanding of human factors methods such as task analysis, human reliability analysis, heuristic evaluations, proactive risk assessment, incident analysis, and usability testing and how these methods can be applied in healthcare settings.
  • Demonstrated ability to present data and outcomes to support the value of designs and/or solutions to reduce risks and improve quality of care.
  • Demonstrated ability of application of high-reliability principles in complex adaptive systems.

Job Summary: The Director of Patient Safety is responsible for the direction and leadership of operational, programmatic, and efforts to support a culture of safety and the delivery of safe and highly reliable care across the organization. This includes minimizing factors contributing to unintended adverse patient outcomes, coordinating, implementing, and overseeing the organizational patient safety program, and ensuring timely reporting of and follow-up/corrective action are taken in response to such events/incidents in accordance with the requirements of organizational policies, the Joint Commission, and other external regulatory and accrediting bodies. Responsible for the Patient Safety program in collaboration with the Patient Safety Officer and managing the Patient Safety staff. The Director reports to the Executive Director of Quality and Safety and works closely with stakeholders and executive leadership and in dyadic partnership with the Patient Safety Officer.
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