Fraud Technical Consultants shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data, and capabilities, and derive the target processes and the business requirements for the current and future solution. As a Technical Consultant, you will provide in-depth analysis and consultation to clients during the deployment of Risk and Compliance anti-fraud and anti-money laundering products in order to ensure accurate implementation and configuration to satisfy client's business needs. You will work closely with clients and internal partners to ensure delivery and implementations exceed service level commitments.
Job -Responsibilities
Elicit and capture the technical requirements for FCRM implementations.
Work with project team on functional and technical components of the implementation project including product configuration interfaces installation and testing.
Serve as the primary client interface from a technical perspective.
Recommend hardware configuration and hardware sizing.
Convey general information to the client concerning platform compatibility and other technical standards of the solution. Install the solution at the client site including configurations.
Conduct on-site and off-site technical training for customers.
Build and maintain installation and training documentation. Identify investigate and resolve technical problems given the established severity level and work in conjunction with the client and development team to resolve technical roadblocks.
Determine technical and business impact assessments of customer specific customizations. Work with product development to come up with appropriate approach for customers.
Advise clients on security matters performance considerations and overall integration into the client IT infrastructure.
Job -Requirements
Basic Qualifications for Consideration:
Bachelor's degree in Computer Science Information Technology or related field or 4 years of relevant experience and 3 years of experience with technology-related projects.
2 years in Microsoft Technology Stack 2 years in SQL Server and SQL/T-SQL
2 years in Windows Server Proficient with Microsoft IIS web servers and web services (SOAP REST). Experience using BI Reporting Tools (SSRS Power BI etc.).
Preferred Skills Experience and Education:
Background in client-facing Professional Services projects Experience in banking financial services insurance wealth management Money Service Business Expertise with versioning tools (i.e. Git Subversion)
Experience with Fraud or Anti-Money Laundering system implementations
Knowledge of computer networks networking and hardware.
Software testing experience and defect tracking. Knowledge of project management methods. Experience with financial crime products.
Programming experience in Visual Basic or C# is a plus.