Job Description:
Job Title: Field Service Technician
Location: Utica, NY 13501
Duration: 3 months Contract to hire
KEY RESPONSIBILITIES:
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Maintain good customer focus meeting deadlines and service level agreements (SLAs)
Is this a good fit? (Requirements):
- 3-5 years of related desktop and/or deskside support experience
- Previous Field Service and/or Desktop, POS, printer Break/Fix experience
- Excellent technical troubleshooting and customer service skills
- Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
- CompTIA A+ is a plus