This role involves managing and coordinating all IT-related projects, ensuring alignment with business goals, and overseeing technology initiatives. The successful candidate will possess expertise in IT management, budgeting, and project management. Additionally, this individual will represent the highest standards of ethics and morals, embodying the values of our company while working collaboratively with our partners. They will ensure that both parties meet their objectives using the best methods, scientific approaches, and serviceability obligations set forth in the agreement
QUALIFICATIONS:
1+ years of experience
Bachelor's degree in Information Technology, Business Management, or a related field
Proven experience in IT management, project management, and budgeting
Strong understanding of business objectives and how IT can support them
Excellent organizational, problem-solving, and communication skills
Ability to manage multiple projects simultaneously while maintaining attention to detail
Patience, critical thinking, and a cyclical mindset for ongoing maintenance and reporting
A strong sense of ethics and integrity, with the ability to represent in a professional and responsible manner
File Management: Word Templates, Excel Templates, Bluebeam Templates, Standards Library
KEY RESPONSIBILITIES:
IT Management:
Serve as the key liaison between our company and Alinco IT for all technical and project management needs
Oversee the implementation and maintenance of IT systems and solutions in collaboration with Alinco IT
Provide guidance on technology strategy, ensuring alignment with business objectives and operational requirements
Project Management:
Plan, manage, and execute IT projects from inception to completion, ensuring timely delivery and adherence to budgets
Coordinate with Alinco IT to ensure smooth delivery of services, including upgrades, migrations, and new implementations
Maintain detailed project documentation, timelines, and progress reports to share with stakeholders
Ensure that all projects meet both companies' serviceability obligations, using the best available methodologies and practices
Budgeting & Resource Management:
Collaborate with Company leaders to assist with the development of the IT budget
Monitor and report on project expenditures, keeping stakeholders informed of financial impacts
Cyclical Reporting & Maintenance:
Develop and manage a cyclical reporting structure to track IT performance, system uptime, and maintenance activities
Ensure that regular maintenance schedules are created, tracked, and executed in partnership with Alinco IT
Identify and address recurring IT issues, proposing long-term solutions for operational efficiency
Collaboration & Communication:
Work closely with internal teams, Alinco IT, and external vendors to ensure seamless communication and collaboration
Foster a culture of patience and critical thinking, ensuring that technology solutions are carefully evaluated for long-term sustainability
Communicate effectively with non-technical stakeholders to provide updates and insights on IT projects and initiatives
Represent the customer's interests with integrity, ensuring that ethical standards guide all collaboration and decision-making processes
Ethics, Morals, and Goal Alignment:
Uphold and promote the highest ethical standards and moral integrity, ensuring fair and transparent interactions between our company and Alinco IT
Ensure that both parties reach their goals in the best possible manner, prioritizing serviceability and mutual obligations
Act as a mediator and facilitator when necessary, ensuring that goals from both parties are met through thoughtful, well-researched, and scientifically sound methods
Problem-Solving & Strategic Thinking:
Identify potential technology challenges and collaborate with Alinco IT to propose and implement effective solutions
Approach problems with a strategic mindset, considering both immediate fixes and long-term impacts on business operations
Be proactive in identifying technology trends that could benefit the organization and align with business objectives
Miscellaneous:
On-boarding new employees
Website edits
Cell phone setups
Phone system support
Setup new PC's
This role is essential in ensuring that technology supports business goals and that the relationship between our organization and Alinco IT is managed with the highest ethical standards and professionalism. The IT Liaison and Project Manager will facilitate goal alignment, ensure serviceability, and promote mutual success for both parties.