In this blended role, our client in the dietary supplement space is looking for a Dietary Supplement Project Manager with customer service responsibilities, requiring a strong background in product formulation, excellent communication skills, and the ability to manage projects from development through production.
Objectives and Responsibilities:
Coordinate with internal and external customers, including R&D, production, quality assurance, and sales to ensure project timelines and goals are met.
Direct and execute benchtop experiments, generating samples for new product development.
Conduct comprehensive research on emerging technologies, conceptualize innovative ideas, and present findings.
Maintain a well-organized and hygienic laboratory environment.
Oversee the formulation of capsules and powders, ensuring products meet customer specifications, label, and industry standards.
Spearhead the development and implementation of the R&D strategy for the company.
Devise new procedures to enhance product quality while optimizing cost efficiency.
Direct contact with customers during development and through commercial runs.
Skills and Qualifications:
Exhibit accountability by proactively managing departmental activities and taking ownership of outcomes.
Operate with a sense of urgency, ensuring the timely completion of tasks.
Demonstrate proactivity in identifying opportunities for contribution and anticipating business needs.
Possess excellent analytical skills, facilitating the development, measurement, and reporting KPI's.
Communicate effectively with internal and external customers.
Foster a team-oriented approach, collaborating effectively with diverse populations.
Uphold integrity in all circumstances, valuing open communication.
Maintain an open-minded attitude, considering diverse perspectives.
Possess excellent written and oral communication skills.
Proficiency in MS Office Suite, including Excel, Word, PowerPoint, and Outlook.
Duties & Responsibilities:
Adhere to all safety protocols, including wearing required PPE and following safe practices.
Facilitate cross-training initiatives throughout the facility.
Provide technical support to production, ensuring adherence to standard procedures.
Prepare and maintain materials and equipment throughout the production process.
Education and Experience:
Master's degree in a relevant field preferred.
Minimum of 5 years in a Sales or R&D role, preferably within the dietary supplement manufacturing sector.
Proficiency in Label Review, Formulation, HACCP, Food Defense, and Root Cause Analysis preferred.
Strong interpersonal and communication skills
Effective organization, prioritization, and time management abilities
Exceptional attention to detail.
Commitment to safety, quality, and productivity.
Self-motivated with sound judgment in decision-making.
Punctual and reliable in attendance.
Ability to work in a loud manufacturing environment with exposure to powders and heavy equipment.
Fluent in English
Willingness to learn various work processes and adapt to changes in tasks.
Flexible availability, including occasional weekend work.
Work Conditions & Physical Requirements:
Ability to sit and stand for extended periods.
Proficiency in computer usage for extended durations.
Capability to lift 15 pounds.
Willingness to wear required PPE.
Tolerance to various smells and aromas.
Ability to perform bilateral hand and wrist movements, occasional squatting, bending, and twisting.
Flexibility in adjusting work schedules based on business needs.
Additional Details:
Full Time with Competitive Pay
Health Benefits Package
401K
Casual company environment, with a work-hard/play hard culture.