Telecommunications Analyst at Regional Transportation District in Denver, Colorado

Job Description:

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

This position is responsible for the operation of the telecommunications network to ensure maximum productivity and availability of the network.

Duties & Responsibilities:    
ESSENTIAL:

•  Evaluates, plans, processes and coordinates the expansion or modification of Telecommunications/Data communications PBX switching equipment and associated hardware, software, and cabling. Ensures that the capacity and capabilities of the telecommunications network are well anticipated and makes appropriate recommendations to accomplish this objective.


•  Troubleshoots, installs, and maintains Telecom/Datacom equipment and recommends maintenance programs. Suggests alternatives and justifies plans and procedures to protect the organization’s voice and data network.


•  Determines the comprehensive Telecom/Datacom needs and capabilities required and participates in the design and installation of the telecommunications network.


•  Performs communications analysis and usage (traffic) studies to reconfigure or augment existing equipment/services to optimize communications services most economically.


•  Designs, implements and maintains voice processing and voice mail systems in a multi-node networked environment. Projects future needs, both equipment and services, to best meet the growth requirements of the organization without degrading the quality of services provided.


•  Coordinates with local and long distance service providers to maintain voice and data accessibility. Reports on service outages and contractual compliance or policy changes.

OTHER:

•  All job-related duties as assigned.

Qualifications:    

• Bachelor's degree in Telecommunications or related field preferred.


•  A minimum of seven years of experience in telecommunications, data communications, and/or PBX installations, maintenance and repair.


•  Proficient with Microsoft Office Suite.


•  Ability to communicate effectively, orally and in writing.


•  Ability to use sound judgment.


•  Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.


•  Ability to be on-call and work unusual hours when emergencies occur.

OR

•  An equivalent combination of education, experience, knowledge, skills, abilities.

WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS

 The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.

•  While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision. Manual dexterity sufficient to test communications ports, punch down cables and build data communications cable.


•  While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock; risk of radiation and vibration. The noise level in the work environment is usually moderate.

We are considering all applications for this position up until the position close date of 12/9/2024. For consideration, please be sure to apply before the posting end date.

 

RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Pay Range:

$71,043.00 - $100,348.50 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy ( https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf )

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

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