Able to acquire knowledge of procedures for the supported business unit.
Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
Good teamwork and interpersonal skills.
Understands how IT affects an organization and is able to link it to business processes.
Good analytical and conceptual skills.
Broad understanding of test plans and test matrices, project plans, and scope and design documents.
Required Skills:
Problem Solving
Analytical/Technical
Customer Service
Excellent Interpersonal Communication Skills
Test Plans
Business Analysis
Microsoft Project
Deployment
Microsoft Office
Process Improvements
Required Software and Other Tools:
Microsoft Office.
Preferred Software and Other Tools:
Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools.
Required Education:
Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
Required Work Experience:
2 years of IT business analysis experience.
Preferred Education:
Bachelor's degree-in Computer Science, Business Administration, or other job related field. or 4 years of job related experience with government business and/or BCBS companies.
Preferred Work Experience:
Job related experience with government business and/or BCBS companies.
Preferred Licenses and Certificates:
Certified Business Analysis Professional (CBAP), HIPAA, LOMA.