The Citrix Engineer will support the Citrix Administrator in providing management, oversight and maintenance over the Citrix environment supporting a robust cross-functional user base of 15K+ users.
Core Responsibilities
Perform daily responsibilities to support the Citrix environment
Responsible for routine patch management and system maintenance
Assist in the design and implementation of future-state virtual end user computing environments
Responsible to maintain critical business operations of Citrix 24/7/365 which may require after-hours, additional hours, etc. to support this critical environment
Responsible for Citrix policies and procedures, best practices, and correlated documentation
Education, and/or Certification
BS/BA degree preferred. Management Information Systems, Computer Science, or other technical area of study preferred
CCA, CCP, CCE or strongly preferred
Minimum 2+ years of experience managing a Citrix environment
Minimum Qualifications:
In-depth experience in the installation, configuration and maintenance of the Citrix Infrastructure
Experience with Citrix Virtual Apps and Desktops, Storefront Server, Citrix User Profile Manager, Citrix Director, Citrix Studio, Citrix Machine Creation Services
Specific and direct experience with at least one ticketing system (Service Now, Remedy, HEAT, etc.)
Familiarity with business operations and best in class technology landscape
Knowledge/Skills/Capabilities:
Ability to perform daily responsibilities to manage and administer the Citrix environment
Ability to troubleshoot, with cross-functional teams, issues impacting Citrix users
Strong communication skills, including the ability to create and articulate technical concepts to non-technical users
Ability to work effectively with teams and resources in a multi-location, cross-functional, network/matrix environment
Ability to leverage continuous improvement practices to provide sustainable value to internal/external customers
Excellent multi-tasking and time management skills with the ability to thrive in a fast-paced, high-pressure environment
Readiness for 24/7 rotational on-call support as needed
Responsible to support required system reporting (audit, performance, etc.)
Pay Range: $44 - $47 Hourly
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.