???? at AmCan Group in Irvine, California

Job Description:

Overview

We are a multinational conglomerate with branches in Canada and China, seeking talented individuals for our new Irvine, California office due to global expansion.

Website: amcan-group.com

Responsibilities

• Phone, message, and email communications directly with client accounts
• Ensure that the customer service hotline is answered at all times, including off-work hours and weekends (Answering calls on off-work hours and weekends comes with a bonus).
• Provide accurate information regarding client's questions and needs
• Updating CRM system with new client information
• Link clients with consultants depending on clients' needs and location
• Attend meetings regarding weekly resource allocation
• Assist the administrative assistant when necessary.

???

• ?????????????????????
• ???????????????????????????????????????
• ????????????????
• ????????? CRM ??
• ????????????????????
• ?????????????
• ????????????

Requirements:

• Bachelor's degree and above; attending university in the US is preferred?
• Experience in customer service is preferred
• Experience in social media management is preferred
• Excellent communication in Mandarin and English
• Problem solving skills
• Proficient in CRM system and Microsoft Office

???

• ???????????????????
• ??????????
• ????????????
• ?????????????
• ???????
• ?? CRM ??? Microsoft Office

Apply Now