Demonstrated computer proficiency including the use of Microsoft Office Products.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem-solving skills.
Day to Day: Will be involved in a variety of tasks supporting both internal and external customers. Will spend time communicating with customers via phone and email. Addressing customer requests and needs, scheduling appointments for peer work groups, and completing paperwork packets. Will perform numerous clerical duties such as processing work packets and assigning to construction crews, printing and scanning of work packets, and following up with local storerooms on material issues. Will need strong communication and organization skills to balance many work tasks and communicate with a variety of work groups.
Essential Job Functions & Tasks: Major responsibilities: under immediate supervision, perform basic administrative duties, following well-defined, standard procedures; prepare documents, reports, and spreadsheets, etc. as needed to support the business unit. Maintain files and calendars as needed. Utilize Microsoft Outlook, Excel, Word, and Powerpoint as well as other department software/systems as needed. Communication and interpersonal skills: listens to and understands written and verbal instruction, communicates effectively with co-workers and other employees and customers. Work effectively and productively with others; actively helps others with assignments as necessary to maintain department productivity. Customer focus: answer customer questions; refer questions to others as needed; actively learns the function of the department to assist customers more effectively; exhibits concern and sensitivity to others. Problem solving and initiative: applies basic education and training in job responsibilities and assignments; asks questions when unsure of how to handle an assignment and demonstrates ability and initiative to handle assignments beyond the routine.