Associate degree in relevant field with 4+ years technical support experience or 6+ years of technical support experience in lieu of a degree.
Experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners.
Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems.
Familiarity with general networking and customer/server concepts.
Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment.
Ability to lift 40 lbs, work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation.