We are looking for an experienced and detail-oriented part-time Events Attendee Coordinator to oversee all aspects of attendee relations for our events. The ideal candidate will be responsible for ensuring a seamless and positive experience for attendees from registration through to post-event follow-up. This role requires excellent organizational skills, strong communication abilities, and a passion for event management. This is a demanding and fast-moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment while dealing with a high volume of tasks.
Key Responsibilities: • Attendee Registration: Oversee the end-to-end registration process, including setting up registration forms, managing attendee lists, and ensuring accurate data entry and tracking. • Communication: Serve as the primary point of contact for event attendees, addressing inquiries and providing timely information and updates. • Logistics Coordination: Collaborate with the events team to manage attendee logistics, which may include accommodations, transportation, and special requests. • On-Site Support: Supervise on-site attendee services, including check-in, badge distribution, and troubleshooting any issues that arise during the event. • Feedback and Improvement: Gather and analyze attendee feedback post-event to identify areas for improvement and implement strategies to enhance future experiences. • Database Management: Maintain and update attendee databases to ensure accurate and comprehensive records. • Collaboration: Work closely with event leads to ensure alignment and effective communication with attendees. • Event and Administrative Support: While the primary focus is on attendee coordination, the role may also involve stepping into other event and administrative support tasks as needed to ensure the overall success of the event.
Qualifications: • At least 3 years of experience in event management, hospitality, or a related field, with a focus on attendee relations. • Strong organizational and project management skills, with the ability to manage multiple tasks under deadlines and pressure. • Meticulous attention to detail and thorough in completing tasks and following up without being prompted. • Proactive and resourceful with strong problem-solving skills; able to troubleshoot issues and remain calm under pressure, while knowing when to seek assistance. • Excellent verbal and written communication skills, concise and direct in interactions. • Ability to work independently and as part of a team, thriving in a fast-paced setting. • Willingness to work flexible hours as required by event schedules. • A team player who thrives in a fast-paced, team-oriented setting. • Excellent proficiency in Google Sheets, Google Docs and Google Mail