Service BDC Representative at Fred Beans Management Company Inc in Doylestown, Pennsylvania

Job Description:

Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative!
Why Fred Beans? At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!
Responsibilities:
-Work closely with dealership parameters to communicate customer expectations and ensure a great customer experience
-Present in a professional and well-spoken manner at all times
-Generate service appointments with customers by selling the value of our store and brand, our high level of service and track record of integrity and customer care
-Log all activities, notes as required
-Meet and exceed department goals each month and quarter
-Stay informed about specials, changes, recalls, and other call drivers
-Refer customers with additional questions to the service advisor and other individual
-Attend department huddles and training as required

What We Offer

Updated facilities: including tablets, electronic repair orders and multi point inspections,
texting software and much more!
Company funded training and leadership programs to help you further

Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel.

OR: Paid Training: No experience? No problem! Qualified candidates receive a paid training program through (insert program name).

Competitive Pay: Unlimited earning potential with an hourly rate of 16 an hour plus bonus pay--the more you connect with customers, the more you earn!
Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to group your career.

Performance Incentives: The more you help our customers and team succeed, the more rewards you earn!
Work-Life Balance: Enjoy convenient hours Monday through Saturday--NO Sundays

OR: For part-time positions, this part time role offers days and times for those seeking flexible hours

Comprehensive Benefits:

Health, dental, and vision insurance to ensure you and your family are covered.
Life and disability insurance for peace of mind.
Bereavement leave for support during challenging times.
Even pet insurance--because furry family members matter too!

401(k) with Company Match: Plan for your future with a company that invests in you.
Paid Time Off:

Paid parental leave for life's biggest milestones.
Generous vacation and personal time for rest and recharging.
Volunteer Time Off to give back to the community.
Company-Paid Holidays so you can spend time with loved ones.

Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
Perks and Discounts:

Discounts on vehicle purchases, parts, and services.
Membership to our AutoRewards program, saving you money at over 150 vendors.