Manager - Learning, Development and Engagement at Federal Reserve Bank (FRB) in Cleveland, Ohio

Job Description:

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank, and we’ve provided many opportunities for professional growth during our history.

For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed

Leads the Talent Management team and serves as a trusted advisor to Bank leaders, the Human Resources team, and all business functions to support the overall development and experience of Bank talent, at all levels, to positively impact organizational results.  Develops, leads, and implements strategic initiatives to promote and foster robust succession planning and performance management processes, a culture of continual learning and growth, and a positive and inclusive employee experience where all are valued and can thrive. 

Essential Accountabilities

• Leads the Talent Management team in establishing and executing core and strategic objectives.




• Develops and implements innovative learning and development solutions in response to identified business needs and the Bank’s overall strategy.




• Executes a sustained organizational development strategy focused on enhancing people leadership capabilities aligned with the updated, Bank-wide competency model, establishing a more integrated succession planning posture, and creating a culture of coaching and feedback to support employees at all levels.




• Designs and implements integrated performance and talent management solutions to address identified needs and eliminate gaps between existing and required organizational capabilities in support of Bank strategies and values.




• Drives improvements in overall employee engagement through building awareness with people leaders, connecting existing and new activities to enhance engagement, and leveraging various survey tools to identify improvement opportunities and inform future actions.  




• Uses diagnostic tools including needs assessments, data collection, analysis, benchmarking, and measurement to proactively identify and address issues that affect individual, team and organizational performance and business results.




• Identifies success and performance metrics and regularly reports on progress and opportunities.




• Facilitates decision making processes to ensure solutions address identified needs and provides subsequent feedback and additional subject matter expertise to ensure sustainability of recommended solutions.




• Serves as a trusted advisor to Bank leaders by providing coaching and guidance to develop potential, enhance skills and align performance with organizational objectives.




• Develops and leads a team of learning professionals.  Performs all Human Resources performance administration responsibilities (hiring, development, coaching, mentoring, performance evaluations/ratings, and compensation) for assigned staff.




• Maintains a high degree of confidentiality.




• Performs other duties as assigned or requested.

Education and Experience 

• Bachelor's Degree required, advanced degree in Education, Organization Development, or a related field preferred.


• 5+ years of related work experience

 Knowledge and Skill Areas

• Knowledge of the business lines within the Bank and employee development and engagement approaches within industry


• Knowledge of adult learning concepts and employee development techniques


• Knowledge of employee engagement assessment tools, engagement indicators and drivers, and solid tactics to improve engagement.


• Broad picture / strategic thinking


• Ability to connect different points of reference, learning and themes


• Excellent project management skills with ability to shape and drive multiple projects with a commitment to timeliness and quality in deliverables


• Strong collaboration skills and demonstrated success in influencing colleagues and stakeholders.


• Excellent communication skills (verbal and written)


• Excellent presentation and facilitation skills


• Demonstrated ability to develop relationships across the Bank


• Consulting and Coaching skills


• Agility and problem solving


• Change management champion

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to clev.4d.benefits.specialist@clev.frb.org.

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.  If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.  

​Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Human Resources

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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