Commissioned Vacation Sales Concierge at Hyatt in key West, Florida

Job Description:

Job Description


Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt® hotel properties.


What's in it for you?

• Hotel and resort discounts


• Immediate 401(k) company match up to 6%


• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)


• Positive work environment


• Growth and development opportunities

What you will do?

• Engage with hotel guests at lobby desk locations and provide elevated customer service.


• Schedule sales presentations and manage customer expectations.


• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.


• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.

What are the requirements?

• Bold persuasion skills


• Computer skills


• Stand, sit and walk for extended periods of time


• Flexible schedule including weekends and holidays


• Excellent phone communication skills and/or interpersonal skills interacting with guests


• Service focused


• Detail oriented with process and follow-up


• Financially motivated


• Concierge and/or sales experience preferred

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.



Job Requirements

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