We're looking for a Business Solutions Analyst to work with JIRA and Confluence to organize distributed information, improve teams processes and workflows, and create visualization to empower data-driven decisions.
Flexion is an agile software company that's been delivering excellence for over 24 years. Our company culture is built on trust, and transparency. We empower teams to remain autonomous and self-directed by hiring people who can solve complex problems by functioning collaboratively-this means lending a hand and flexing your multi-skilled muscles (business application software engineering, database engineering, DevOps, security engineering, information architecture, etc.) as needed. Every member within a cross-functional team is a leader who takes responsibility for the entire team's success, which mirrors the company's overall flat structure.
What the job looks like:
You'll be part of a multi-disciplinary, agile Foundational Components team tasked with improving DevSecOps and data governance practices for modernizing enterprise government systems in healthcare. The project work is primarily remote but may require some client on-site work estimated at < 10%.
Design and create content architecture in Confluence
Design, prototype and hands-on build information management solutions in JIRA and Confluence by using ConfiForms and other content management add-ons.
Test basic business solutions and ensure performance is as designed.
Document basic solutions to allow the team to support business customers and to support easy maintenance, transitioning key information to the support team.
Assist in the documentation and presentation of business analysis and solutions requirements to key stakeholders for validation and approval.
Compose training materials and conduct training sessions for users, with guidance from team members.
Create and document JIRA processes and workflows (for example: automation of user onboarding/offboarding processes).
Continually learns new processes, tools, and technology to support the organization's future growth
Learn and analyze new technologies and industry best practices to identify suitability for adoption by the team and our clients.
Work with the development team on data visualization automation.
Why we want to hire you:
You thrive working in a dynamic environment and think, design, and code with the knowledge that things will change. You can design small pieces as you go, while still thinking about how they fit into the whole. You welcome change as a positive thing and never look at anything you deliver as "final." You understand when "good enough" really is good enough, without ever compromising on the overall product quality. You want to work with team members who challenge you every day.
You have:
3+ years of experience with JIRA workflows
3+ years of experience with Confluence.
2+ years of hands-on experience building solutions with ConfiForms or other content management databases
Hands-on experience with SQL and an ability to build basic queries
A passion for learning new technologies and the ability to do so quickly
A Bachelor's degree (or higher) or a related field or equivalent experience
Self-driven and highly organized, with a strong desire to improve processes
At Flexion, we live by these principles:
Speak openly and honestly with your colleagues and clients about problems and proposed solutions
Welcome and handle changing requirements and priorities with little or no warning
Collaborate online in small groups about 50% of the time
Encourage simple and minimal solutions that keep options open
Expect and vocally advocate for quality first
Learn new practices and techniques as the situation demands
Ensure the teams develop demonstrable software every week or two
Do what needs to be done to deliver the product or project without ego or attitude
Dig deep to find the root causes of problems so we can create the right solutions
Relentlessly improve yourself, your team, and your processes
The annual salary for this role is $90,000 - $110,000 and Flexion offers a comprehensive benefits package to all employees
The most efficient way to reach our recruiting team is to submit your resume through the URL provided.
Job Location
811 E. Washington Ave., Suite 400, Madison, Wisconsin
Position Type
Full-Time/Regular
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.