ED Patient Access Coordinator at Nemours in Wilmington, Delaware

Job Description:

Nemours is seeking a full-time Patient Access Coordinator to join our team!

Responsibilities:

• Supervises and directs daily operations in regards to PASS team operations, including staffing, finance, and team performance. Ensures advancement of Nemours True North vision, strategies, brand, model of care, quality/safety goals and commitment to patient/family centered care.
• Responsible for the daily management and evaluation of department staff as assigned by Nemours. Works collaboratively with the Emergency Department Manager, regarding hiring, evaluations, and disciplinary actions.
• Collaborates with a number of corporate services to assure accurate and timely patient billing and revenue collection process; i.e. managed care contract adherence from an authorization, coding, billing and collections perspective
• Maintains financial records and data collection
• Prepares monthly analysis of financial statistics
• Collaboratively with the ED manager, prepares and assist in implementation of annual program budget
• Addresses any customer's questions and any lodged complaints

• Bachelor's degree required
• 3 years related continuous improvement work
• Emergency Department experience