Customer Service Representative - Contractual Dec 2024 Hiring at FareRx LLC in Philadelphia, Pennsylvania

Posted in Other about 2 hours ago.

Type: full-time





Job Description:

Responsibilities:Identify and assess customers needs to achieve satisfactionEnsuring that customers are satisfied with products or servicesFollow communication procedures, guidelines and policiesAttracts potential customers by answering product and service questions and suggesting information about other products and servicesLetting customers or clients know about additional products or servicesBuild sustainable relationships and trust with customer accounts through open and interactive communicationServes customers by providing product and service information and resolving product and service problemsProvide accurate, valid and complete information by using the right methods/toolsKeep records of customer interactions, process customer accounts and file documentsQualifications & Requirements:High School Diploma or equivalentPositive attitudeStrong work ethic - the person who goes the extra mile whenever possibleCommitment to teamwork - take personal responsibility for creating a positive work environmentCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multitask, prioritize, and manage time effectivelyInterpersonal and customer service skillsAnalytical and problem-solving skillsAttentiveness and patienceSchedule:Weekdays - 8 hoursHours of Operation: 9am - 5pm
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