Account Manager at Timberline Landscaping LLC in Colorado Springs, Colorado

Job Description:

Account Manager
Timberline Landscaping, Inc. is an award-winning company serving Colorado Springs and the surrounding areas, Creating your little bit of Heaven for over 40 years. We offer a full range of services- landscape design, construction, and maintenance.
The Account Manager is responsible for client satisfaction and serves as the face of the company for a portfolio of commercial and/or residential landscape maintenance contracts. This position is responsible for quality control of his/her properties, sales of property enhancements, and timely submission invoices and collections.
Duties & responsibilities
Ensures that customers are satisfied through effective communication, relationship building and regular site visits, as well as the ability to develop customer rapport
Ensures quality expectations are being met and exceeded
Communicate clients needs to the Field Supervisor
Evaluate job cost on a weekly basis to ensure cost and times are within budget
Invoicing of enhancement projects and timely collection of all monies owed for their portfolio of properties
Estimate and negotiate contract renewals
Propose estimates for enhancements to current maintenance contracts
Provide direction to snow removal team on portfolio properties needs and quality control of sites during the storm
Other functions as assigned
Physical Demand & Work Environment
Occasionally lift and/or move up to 50 lbs.
This job is an indoor/outdoor job which will require time spent at a desk environment using a computer as well as exposure to varying weather conditions.