Receptionist - North-West College - West Covina at Success Education Colleges in West Covina, California

Job Description:

Success Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, and Nevada Career Institute. SEC is a leader in allied health education, and has been offering quality and affordable health care training programs for over 50 years.

Our everyday mission is to educate students in short term and professional programs for gainful employment and career advancement. To accomplish this, we provide a professional faculty, well-qualified administrators, and a top-notch support staff.

POSITION SUMMARY
The a Receptionist who oversees and manages office procedures and other tasks for various departments as assigned by their supervisor. As a receptionist, directs people both externally and internally to the appropriate contact either via telephone or in person.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee all aspects of general office coordination within assigned department(s).

• Maintain office calendar to coordinate work flow and meetings.


• Maintain confidentiality in all aspects of student, staff, and faculty information.


• Greets visitors; ensures a positive welcoming environment at the front desk and entrance.


• Answers telephone and directs calls to proper individuals. Assists all callers and visitors in a courteous and helpful manner.


• Follow incoming inquiry script.


• Follow inquiry distribution rotation.


• Open, sort and distribute incoming correspondence, including faxes and email.


• Sign for and distribute UPS/FedEx or similarly delivered packages.


• Prepare responses to correspondence containing routine inquiries.


• Perform general clerical duties to include, but not limited to, copying, faxing, mailing, and filing.


• Create and modify documents such as reports, memos and letters using word processing, spreadsheet, database and/or presentation software such as Microsoft Office or other programs.


• File and retrieve organizational documents, records and reports.


• May conduct research, compile data, and prepare documents for management.


• Set up and coordinate meetings.


• Attend meetings as requested in order to record minutes.


• Support staff and faculty in assigned project based work.


• May supervise volunteers and other support personnel..


• Assist with overall maintenance of the organization and its offices.


• Other duties as assigned by the Supervisor.


• Take Student Payments.

NOWLEDGE AND SKILLS

• Knowledge of principles and practices of organization, planning, records management and general administration.


• Ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines.


• Demonstrated computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook, as applicable.


• Ability to follow oral and written instructions.


• Possess excellent verbal communication and interpersonal skills.


• Able to multi-task.
  
  MINIMUM REQUIREMENTS
  


• High school diploma or equivalent


• Must have at least 2 years of recent work experience as a receptionist in a fast paced environment.


• Typing skills of at least 30 wpm.