GUEST SERVICES AGENT at Luxury Coastal Vacations, LLC in Pensacola, Florida

Job Description:

Luxury Coastal Vacations in Perdido Key, Florida offers the best vacation rental options in Perdido Key and Orange Beach. We handle more than 400 luxury vacation rentals, including the largest rental selection of condos for rent at the beautiful Indigo Resort in Perdido Key, as well as condos for rent at Beach Colony Resort Perdido Key, LaPlaya Resort, Palacio Perdido Key, Windemere, Capri, Mediterranean, Sandy Key, Seaspray, Shipwatch, and more!
Luxury Coastal Vacations is full of amazing people working together to provide a boutique-style experience and outstanding service for our customers and property owners. advantage of this great opportunity to join our team!
Our mission: To Provide the Luxury Standard in Vacation Experience, Property Care, and Company Culture.
Job Overview:
We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must!

Job Responsibilities:
Maintain guest relationsManage guest reservationsHold conversations regarding compensation with guestsCommunicate with other departments and vendorsMaintain strong relationships with internal departments and external vendorsManage phone systemsCover the phone lineEnsure quality control and timely responsesProven customer service experience