Beverage Equipment Service Tech A (ME1006) at Pepsi Bottling Ventures in Winston Salem, North Carolina

Job Description:

Responsibilities/Duties:

Unbottle YOUR Potential at Pepsi Bottling Ventures!
We offer competitive pay and great benefits!

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation’s largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

Purpose of Job: Effectively and efficiently provide repair service within an assigned territory to all vendors, coolers, fountain, and other designated equipment. Provides exceptional customer service while representing PBV with each customer. Learns PBV operations, specific industry equipment, repair processes and governmental guidelines.

Job Duties:

• Provides “Service that Sells.” Interacts with customers daily to diagnose, educate and support while ensuring customer expectations and PBV business objectives are met.


• Possesses advanced skill set of Beverage Equipment Service Technician B.


• Maintains and manages equipment, including diagnostics and repair, replacing parts, testing components using electrical, mechanical, and pneumatic testing equipment.


• Meets Pepsi-Cola North America (PCNA) quality objectives, to include Preventative Maintenance (PM) performed and Reactive Repair (RR) to drive revenue.


• Uses Hand-held Computer to ensure accuracy of call detail, parts management, equipment location, and work performed.


• Reviews daily activity to re-assign work within territory.


• Manages and controls truck operation, cleanliness, and parts inventory. Meets commercial vehicle regulations.


• Other duties as assigned.

Minimum Requirements:

• High school diploma or equivalent.


• Minimum (2) two years’ experience in beverage equipment repair or related field (small appliance, plumbing, electrical, refrigeration).


• Coursework in aforementioned fields may substitute for experience.


• Good oral and written communication skills.


• Able to meet PBV’s driving guidelines, valid driver’s license with good driving record.


• Must be able to travel daily to assigned accounts. Overnight travel may be required.


• Proficient understanding and knowledge of electrical components, electronics, plumbing, board level schematics, refrigeration, vending/fountain equipment repair, parts and troubleshooting.


• Attention to detail, patience, and problem-solving ability.


• Able to work hours necessary to complete assigned tasks.

• Knowledge of principles and processes for providing customer service, including needs assessment, quality standard and evaluating customer satisfaction.


• Public safety and security knowledge of relevant equipment, policies and procedures for the protection of people, data, property, and institutions preferred.


• Capable of gaining understanding of Food Service personnel responsibilities.


• Ability to grasp and understand the functionality of SAP, Microsoft Word and Excel.


• Ability to coach and train others preferred.

• Frequently (33% - 66%) required to sit.


• Occasionally (0%-33%) required to stand, walk, climb, stoop, bend, reach, pull, and lift up to 30 lbs.

• Two Medical Options


• Two Dental Insurance Options


• Vision Insurance


• FSA / HSA Accounts


• 401(K), with up to 5% Pepsi Match


• On demand pay advances


• Paid Personal Days after 60 days of employment


• Paid Vacation Days after 5 months of employment


• 9 Paid Holidays, eligibility begins day 1.


• Company Paid Life Insurance


• Company Paid Short & Long Term Disability


• Legal Plan Access


• Educational Assistance/Tuition Reimbursement, up to $3,000 a year


• Comprehensive Work/Life Wellness Program (EAP)


• Opportunities for career growth and development

Unfortunately, we will be unable to offer visa sponsorships to candidates.

EOE M/F/D/V

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.