Job Description:
Location: Brea, CA
Salary: $120,000.00 USD Annually - $130,000.00 USD Annually
Description: Our client is currently seeking a Account Manager
Phoenix AZ or Orange County, CA locations
Qualifications:
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Bachelor's Degree: In Computer Science, Information Technology, Business Administration, or a related field. -
Technical Proficiency: Expertise in MS Office Suite (Excel, Word, PowerPoint, Outlook, Project) is essential. Familiarity with CRM software like HubSpot is a plus. -
Industry Knowledge: Understanding of IT services, outsourcing, and large enterprise IT services sales. -
Experience: 4-7 years as an Account Manager in the IT Consulting and Services Industry. -
Communication Skills: Strong verbal and written communication and presentation skills. -
Sales and Account Management: Prior experience in Sales, Customer Success, or Account Management roles. -
Client Relationship Management: Proven experience managing relationships with large commercial/enterprise organizations. -
Professional Writing: Ability to produce high-quality professional communications. -
Work Ethic: Strong commitment to delivering excellent work products and outputs. -
Interpersonal Skills: Excellent soft skills for working with both internal and external customers. -
Team Player: Organized, resourceful, dependable, and detail-oriented. -
Relationship Building: Strong influence and negotiation skills. -
Client Interaction: Comfortable with regular client interactions in person, over the phone, via email, and video calls. -
Multi-Account Management: Ability to manage multiple client accounts simultaneously. -
Problem Solving: Capable of viewing situations from multiple angles, devising solutions, and executing them. -
Continuous Learning: Open to continual learning and improvement with a hands-on approach to development. -
Global Collaboration: Ability to interface with contacts in different time zones across a global organization. -
Adaptability: Flexible, resilient, and able to thrive in a dynamic and fast-paced work environment.
Responsibilities:
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Client Relationship Management: Develop and maintain strong client relationships, understanding their business needs and goals. -
Account Growth: Identify opportunities for account expansion and cross-selling IT services and solutions. -
Project Coordination: Collaborate with technical teams to ensure successful delivery of IT projects and services. -
Performance Monitoring: Track account performance, analyze data, and prepare reports for clients and senior management. -
Problem Solving: Address client issues and concerns promptly, providing solutions and recommendations to enhance service delivery. -
Contract Management: Negotiate contracts and agreements, ensuring alignment with client expectations and company policies. -
Market Research: Stay informed about industry trends, emerging technologies, and competitor offerings to provide valuable insights to clients.
Contact: aflores@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
