Technical Support Analyst at The Judge Group Inc. in Manteno, Illinois

Job Description:

Location: Manteno, IL

Salary: $70,000.00 USD Annually - $80,000.00 USD Annually

Description:
Are you a tech-savvy problem solver looking for a dynamic role in IT support? We have an immediate opening for a Technical Support Analyst to join our team in Manteno, IL. This is your chance to be a key player in maintaining and enhancing our IT infrastructure, systems, and devices within a growing manufacturing company.


Key Responsibilities:

• Provide connectivity support for all devices, including laptops, PCs, and printers across the organization.


• Install, configure, and deploy PCs; troubleshoot servers and software applications; and apply patches to ensure seamless service.


• Manage Active Directory, including user management, permissions, and group policy.


• Support Office 365 applications (Exchange, MS Teams, SharePoint).


• Maintain both physical and virtual machines.


• Monitor systems and automate routine tasks to improve efficiency.


• Manage mobile devices (MDM support).


• Support and maintain network infrastructure.

Qualifications:

• Bachelor's Degree in a relevant field.


• 2+ years of experience in hardware/software support.


• Strong knowledge of Active Directory.


• Experience with on-premises and virtual server support.


• Excellent written and verbal communication skills.


• Proven ability to troubleshoot technical issues effectively.


• Experience in a manufacturing setting is a plus.


• Willingness to travel up to 5% for major technical issues at other facilities.

Join us and be part of a team that values innovation, collaboration, and continuous improvement. Apply today to take the next step in your IT career!

Contact: kkerr@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now