Description: Our large, financial services client located in Malvern, PA is looking for a Service Asset & Configuration Management Analyst (1+ Year Contract/Hybrid).
Below are a few qualifications:
ServiceNow Certifications
Systems Administrator
Hardware Asset Management
Software Asset Management
ServiceNow Discovery
Experience with ServiceNow Dicovery
Knowlege of discovery configuration and capturing hardware/software information from devices
Implementation of ServiceNow products available from the ServiceNow store
Summary:
Specific areas of focus for this position is Software Asset Management and Hardware Asset Management. The GTO Software Asset Management (SAM) team is responsible for leading the Software Asset Management (SAM) Program. The goal of the program is to facilitate risk and compliance management of material software publishers. Value from the program is created by license compliance monitoring, reducing the risk of software audits and penalties, and optimizing software usage, to name a few. The GTO Hardware Asset Management (HAM) team is responsible for leading the Hardware Asset Management (HAM) Program. The role will sit within the SAM team but will support technical needs of both SAM and HAM.
Responsibilities:
Managing technical projects involving the SAMPro and HAMPro modules in ServiceNow Engaging with the SAM vendor, Anglepoint, in meeting requirements of managing licensing tools for IBM and other software publishers
Driving process improvement through automation and leveraging 'out of the box' solutions from the SAMPro and HAMPro modules in ServiceNow
Ensuring adherence to change enablement processes and procedures to mitigate risks to the environment
Managing key relationships with peer roles within the enterprise.
Identify opportunities for cost savings, to address efficiency, improve processes, and develop program metrics